Our team is formed of some of the most forward-thinking people you’ll find in the world of insurance.
Chief Executive Officer
Michael M. Ferber
Mike Ferber is Chief Executive Officer of Dovetail Insurance and is responsible for the company’s overall strategy, service and product delivery.
Mike has 25 years of technology, process-effectiveness and change management experience. Prior to joining Dovetail, he served as Chief Information Officer at ICAT with responsibilities in the areas of technology, digital and user experience strategies, as well as operational processes. Before that, Mike served as the Senior Vice President of Change Management for Lehman Brothers Mortgage division in Denver. Prior to Lehman Brothers, he spent five years with GMAC leading operations and technology within their mortgage banking division. Early in his career he spent seven years with Ernst & Young as well as technology start-up companies.
He holds a BS in Computer Information Systems from Indiana University.
Daniel Beatty is Dovetail’s Operations Leader responsible for driving continuous improvement in company processes.
Dan’s background spans a unique combination of insurance, consumer goods and technology. Prior to Dovetail, he held global sales, strategy and operations positions at AIG and Mercer. Before that, he held positions of increasing responsibility in production and operations with Harley-Davidson, Johns Manville and Northrop Grumman.
He holds a Bachelor of Science from the University of Pittsburgh, a doctorate in Strategic Management from the University of Maryland, and has served as an adjunct faculty member at Fordham University and Rutgers University. Dan is a Six Sigma Black Belt and holds the Project Management Professional (PMP) certification.
Dan Bradley is Finance Manager at Dovetail Insurance, responsible for financial management, reporting and strategic analysis.
Dan brings a broad range of experience to his role, beginning his career at Liberty Mutual as a commercial underwriter, which then transitioned into a financial planning and analysis role. He has held financial management positions in insurance, consumer products, consulting and distribution industries, with experience focusing on M&A, marketing and growth strategies.
He earned an MBA from the University of South Carolina with a specialization in business analytics.
Marketing & Communications
Starr Crusenberry is Marketing Leader for Dovetail, responsible for all aspects of marketing and communications for the firm including digital marketing, UX/UI, branding, media relations and events.
Prior to joining Dovetail, Starr spent 10 years with Victor O. Schinnerer & Company where she was instrumental in the development and management of integrated digital and traditional marketing and communications strategy throughout the organization. She began her career as a senior marketer with OneMain Financial and has also been a reporter for several regional publications.
Starr holds a Bachelor of Science in Journalism and New Media from Towson University.
Leisha is Customer Support Leader for Dovetail. She is responsible for managing all service center functions, training and underwriting. She is focused on strengthening agent and carrier relationships through exceptional customer service.
Prior to joining Dovetail, Leisha spent 25 years in the Travelers Personal Lines call center where she developed extensive management experience across various departments including underwriting, sales, service, processing and managing virtual service teams.
Leisha holds a Bachelor of Science in Business Management and Economics from Empire State College, with a concentration in Human Resource Management. She also holds a South Carolina property/casualty license.
Leslie Downs is Head of Agency Relations at Dovetail Insurance responsible for the firm’s inside sales team and Dovetail’s agency distribution network.
Leslie has a long tenure at Dovetail and brings a broad range of experience to her role which includes sales, operations, customer service and carrier management responsibilities. Prior to joining Dovetail, she lead sales, marketing and distribution for NetComp Insurance, a startup company later acquired by Dovetail.
Leslie holds a Bachelor of Science in Business Administration from The University of Alabama. She also holds an active South Carolina property/casualty license.
John Toole is Chief Information Officer at Dovetail Insurance responsible for core insurance platform technology and technology partnerships.
John’s 30+ years in the insurance technology industry includes an extensive background in insurance platform software development. Before joining Dovetail, John was CIO with Trumbell Services, a subsidiary of The Hartford, where he was responsible for technology platforms. He has also held senior technology roles at InsLogic and Policy Management Systems where his responsibilities included architecture and programming for large affinity clients.
John holds a degree in Computer Science.